Georgetown UDC

MyGovernmentOnline/MGO Connect


The Planning Department uses MGO Connect (MyGovernmentOnline) to intake, review, approve and process all land use and development applications and building permits electronically. MGO Connect is a new and improved Customer Portal and is active and ready to use.

This system allows applicants to:

  • Apply for an Application or Permit
  • Upload plans and other supporting documents
  • Pay fees online
  • Track the progress of an application or permit
  • Review staff comments
  • Schedule inspections
  • and many more

Applications and resubmittals may be uploaded at any time; however, please note that they will be processed in the corresponding review cycle depending on the type of application. Please visit our Development Manual for additional information on the application and review process.

An account must be created in order to submit an application or permit, and access information about the submittals and progress. A valid phone number is needed to verify the account.

Helpful Tips

Before creating an application, make sure you select the button on the left-side navigation pane:

  • Planning and Zoning for land use, subdivision and other development applications
  • Permits and Licensing for building permits, sign permits, special events and mobile food vendor permits

When completing the application, make sure to:

  1. Select Georgetown as the jurisdiction; and
  2. Within the application, check off the “notify” box to receive notifications about the progress of your application/permit.

The APP number you receive after your submission is not a case number. It means your submittal has been filed, but not accepted.

User Guides

The Planning Department has created a user guide complete user guide to help you use MGO Connect (


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